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WOSB » Bookmaker Ratings » Coral » Coral Service Test
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 Coral » Service Test  WOSB Rating : 9
 
7   Coral » Service Test
 
Coral Rating Summary
Service Test Rating 7
Response Time Rating 6
Quality Rating 7
Number of Service Test Conducted 17
Average Response Time 1778 Minutes
Average Quality 51.8%
Percent of Response Test Answered 0.764705882353
Phone Nr. 0800 44 0011
Fax Nr. -
Email Customer Service help@coral.co.uk
Live Chat No
Opening Hours 0
Last Update 25. November 2013
 
 
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Coral Sports Observations
Date Response Time Response Rating Service Quality Quality Rating Test Rating Data
28. January 2013 31 Mintues 8 0.8 6 8 Details
28. February 2013 34 Mintues 8 0.4 3 6 Details
29. March 2013 No Response - - - - Details
16. April 2013 25 Mintues 8 0.4 2 5 Details
29. May 2013 195 Mintues 4 1 9 7 Details
31. July 2013 73 Mintues 6 1 9 9 Details
23. August 2013 43 Mintues 8 0.4 3 5 Details
30. September 2013 569 Mintues 2 0.6 4 2 Details
28. October 2013 11 Mintues 8 0.6 5 7 Details
25. November 2013 22 Mintues 8 0.6 5 7 Details
Questions and answers for test send to Coral on 25. November 2013
WOSB Questions Coral Answers Quality
Question 1: I'm looking for a new bookie and was wondering if you could give me some info, that makes sure my money is safe. Do you have some kind of guarantee that they are safe no matter what? Answer 1: Anything you may need to know can be found online, if you check this website www.galacoral.co.uk it may answer some of your questions. Yes
Question 2: Can you also send me you ownership info Answer 2: See question 1 Yes
Question 3: and financial statements + Answer 3: See question 1 Yes
Question 4: your bookmaker license info? Answer 4: No
Question 5: Would you by any chance be listed on a public stock exchange? Answer 5: No
 

The rating of this dimension is based on an average rating for each of the following three levels in which a bookmaker offers bets:

  • Number of sports
  • Number of leagues/tournaments
  • Number of bets offered for a event 

Due to differences in bets offered over time for each bookmaker, this rating is based on historic observation for each bookmaker. Read more about rating details in the Rating Guide.

 
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